Cookie Policy

Last Updated: November 26, 2025

This Cookie Policy explains how JR Stone Elite and JRPartners ("Company," "we," "our," or "us") uses cookies and similar tracking technologies when you visit our website at jrpartners.ca (the "Site"). This policy provides detailed information about the types of cookies we use, why we use them, and how you can control them.

By using our Site, you consent to the use of cookies in accordance with this Cookie Policy. If you do not agree with our use of cookies, you should change your browser settings accordingly or refrain from using our Site.

1. What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, tablet, or other device when you visit a website. They are widely used to make websites work more efficiently and provide a better, more personalized user experience.

Cookies allow websites to:

  • Remember your preferences and settings
  • Recognize you when you return to the website
  • Track how you use the website to improve functionality
  • Deliver relevant content and advertisements
  • Measure website performance and analytics
  • Enhance security and prevent fraud

Cookies typically contain two pieces of information: a unique identifier and some anonymous information. They cannot access or extract personal information from your device, spread viruses, or install malware.

2. Types of Cookies We Use

We use several categories of cookies on our Site, each serving different purposes:

2.1 Essential Cookies (Strictly Necessary)

These cookies are essential for the operation of our Site. They enable core functionality such as security, network management, and accessibility. Without these cookies, services you have requested (such as submitting contact forms or accessing secure areas) cannot be provided.

Examples include:

  • Session cookies that maintain your session as you navigate through pages
  • Security cookies that authenticate users and prevent fraudulent use
  • Load balancing cookies that distribute traffic across servers
  • User interface customization cookies that remember your preferences

Legal Basis: These cookies are strictly necessary for the legitimate operation of our website. Under Canadian privacy laws and regulations, we do not need your consent to use these essential cookies.

2.2 Performance and Analytics Cookies

These cookies collect information about how visitors use our Site, such as which pages are visited most frequently, how long visitors spend on pages, and any error messages encountered. All information collected by these cookies is aggregated and anonymous.

We use performance cookies to:

  • Understand how visitors navigate and use the Site
  • Identify and fix technical issues or errors
  • Test different designs and features
  • Measure the effectiveness of our marketing campaigns
  • Improve the overall user experience
  • Analyze traffic sources and patterns

Third-Party Analytics Services: We may use services such as Google Analytics to help us analyze website usage. Google Analytics uses cookies to collect information such as:

  • Pages visited and time spent on each page
  • Device type, browser, and operating system
  • Geographic location (country and city level)
  • Referral sources (where visitors came from)
  • User interactions with forms and calls-to-action

Google Analytics operates according to its own privacy policy. For more information about how Google uses data, visit Google's Privacy Policy. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

2.3 Functionality Cookies

These cookies allow our Site to remember choices you make (such as your language preference, contact form inputs, or accessibility settings) and provide enhanced, more personalized features.

Functionality cookies enable:

  • Remembering your preferences and settings between visits
  • Pre-filling forms with previously entered information
  • Providing location-specific services and content
  • Customizing content based on your interactions
  • Enabling interactive features like video players or chat functions
  • Remembering items in consultation requests or quote forms

The information collected by functionality cookies is usually anonymized, though some may track your browsing across different websites.

2.4 Targeting and Advertising Cookies

These cookies are used to deliver relevant advertisements and content to you based on your interests and browsing behavior. They track your browsing activity across different websites and build a profile of your interests.

Advertising cookies help us:

  • Display relevant advertisements on third-party websites
  • Limit the number of times you see an advertisement
  • Measure the effectiveness of advertising campaigns
  • Understand which marketing channels are most effective
  • Deliver personalized content based on your interests
  • Support remarketing campaigns for website visitors

Third-Party Advertising Partners: We may work with advertising networks and partners such as Google Ads, Facebook Pixel, or other platforms. These partners may use cookies and similar technologies to collect information about your browsing activity and serve targeted advertisements.

These third parties operate according to their own privacy policies. We encourage you to review their policies to understand how they collect and use data.

2.5 Social Media Cookies

Our Site may include social media features and widgets (such as Facebook Like button, Instagram feed, Twitter share button, LinkedIn share, or YouTube embedded videos). These features may set cookies to enable proper functionality and track your interactions.

Social media cookies allow you to:

  • Share content from our Site on social media platforms
  • View embedded social media content
  • Connect your social media account with our services
  • See personalized social content on our Site

These cookies and features are provided by third-party social media platforms and are subject to their respective privacy policies and cookie policies.

3. First-Party vs. Third-Party Cookies

3.1 First-Party Cookies

First-party cookies are set directly by our website (jrpartners.ca). We have full control over these cookies and use them primarily for essential functionality, performance monitoring, and improving user experience.

3.2 Third-Party Cookies

Third-party cookies are set by external services and partners that we use on our Site. These may include analytics providers, advertising networks, social media platforms, and other service providers. We do not have direct control over third-party cookies, though we carefully select partners who comply with privacy standards.

Third-party services we may use include:

  • Google Analytics: Website analytics and performance tracking
  • Google Ads: Advertising and remarketing campaigns
  • Facebook Pixel: Social media advertising and conversion tracking
  • YouTube: Embedded video content
  • Google Maps: Location services and directions
  • Email marketing platforms: Newsletter delivery and engagement tracking

4. Session vs. Persistent Cookies

4.1 Session Cookies

Session cookies are temporary cookies that are deleted when you close your browser. They help maintain your session as you navigate through our Site and ensure features work properly during your visit.

4.2 Persistent Cookies

Persistent cookies remain on your device for a set period (ranging from hours to years) even after you close your browser. They remember your preferences, analyze how you use the Site over time, and enable personalized content and advertising.

We use persistent cookies to:

  • Remember your preferences on return visits
  • Track visitor behavior over time for analytics
  • Support remarketing and advertising campaigns
  • Provide personalized content recommendations

5. How We Use Cookies

We use cookies on our Site for the following specific purposes:

5.1 Website Functionality

  • Maintaining your session as you browse different pages
  • Remembering form inputs to improve convenience
  • Enabling security features and preventing fraud
  • Providing error-free browsing experience
  • Supporting responsive design and mobile functionality

5.2 Performance Monitoring

  • Tracking page load times and performance metrics
  • Identifying technical errors and broken links
  • Understanding which content is most popular
  • Measuring conversion rates for contact forms and quote requests
  • Testing new features and design changes

5.3 User Experience Enhancement

  • Personalizing content based on previous interactions
  • Recommending relevant services and portfolio projects
  • Customizing the interface based on device type
  • Remembering your communication preferences
  • Providing location-specific information and services

5.4 Marketing and Analytics

  • Understanding how visitors find our Site (search engines, social media, referrals)
  • Measuring the effectiveness of marketing campaigns
  • Delivering targeted advertisements on third-party websites
  • Tracking conversions from advertisements to quote requests
  • Building anonymous audience profiles for marketing
  • Supporting remarketing to previous website visitors

5.5 Business Intelligence

  • Understanding customer needs and preferences
  • Identifying trends in service inquiries
  • Improving our service offerings based on user behavior
  • Analyzing geographic demand for different services
  • Optimizing our website for better engagement

6. Your Choices and Cookie Management

You have several options for managing and controlling cookies:

6.1 Browser Settings

Most web browsers allow you to control cookies through their settings preferences. You can typically:

  • Block all cookies
  • Block third-party cookies only
  • Delete cookies after each browsing session
  • Receive notifications when cookies are being set
  • Clear existing cookies from your device

How to manage cookies in popular browsers:

  • Google Chrome: Settings → Privacy and security → Cookies and other site data
  • Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Cookies and website data
  • Microsoft Edge: Settings → Cookies and site permissions → Cookies and site data
  • Internet Explorer: Tools → Internet Options → Privacy → Advanced

For detailed instructions specific to your browser, visit your browser's help section or support website.

6.2 Opt-Out Tools

You can opt out of specific cookie categories using these tools:

6.3 Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) setting that sends a signal to websites requesting that they not track your browsing. Currently, there is no universal standard for how websites should respond to DNT signals. Our Site does not currently respond to DNT signals, but we respect your privacy choices through other mechanisms described in this policy.

6.4 Impact of Blocking Cookies

Please note that if you choose to block or delete cookies, some features of our Site may not function properly. Specifically:

  • You may need to re-enter information on forms
  • Certain preferences may not be remembered
  • Interactive features may not work correctly
  • You may see less relevant content and advertisements
  • We may not be able to remember your accessibility settings

Essential cookies are necessary for basic website functionality, and blocking them may significantly impair your ability to use the Site.

7. Cookies for Construction and Design Services

As a provider of construction materials and home solutions services, we use cookies in ways specific to our industry:

7.1 Project Portfolio Display

Cookies help us display relevant portfolio projects based on the services you've viewed, enhancing your ability to see examples of our work that match your interests (kitchen cabinetry, stone countertops, interior design, etc.).

7.2 Quote Request Management

When you fill out a quote request form, cookies may temporarily store your information to prevent data loss if you navigate away. This information is not transmitted until you submit the form.

7.3 Service Division Tracking

We track which of our six divisions' pages you visit (stone retail, stone fabrication, OrdoSaxum stone design, custom cabinetry, doors & windows, Landscaping) to understand service demand and improve our offerings.

7.4 Location-Based Services

For visitors in the Greater Toronto Area, cookies may help provide location-specific information about service availability, showroom visits, and project examples from your area.

7.5 Material Selection Tools

If you use our online material selection or visualization tools, cookies help save your preferences and selections during your browsing session.

8. Privacy and Data Protection

8.1 PIPEDA Compliance

We collect and use cookie data in compliance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). Cookie data is considered personal information when it can identify an individual, and we handle it according to PIPEDA principles:

  • Accountability: We are responsible for cookie data under our control
  • Identifying Purposes: We clearly state why we use cookies in this policy
  • Consent: We obtain your consent through cookie banners and browser settings
  • Limiting Collection: We collect only necessary cookie data
  • Limiting Use and Disclosure: Cookie data is used only for stated purposes
  • Accuracy: We strive to keep cookie data accurate
  • Safeguards: We protect cookie data with appropriate security measures
  • Openness: This policy provides transparency about our cookie practices
  • Individual Access: You can request information about cookies we've set
  • Challenging Compliance: You can contact us with concerns about cookie practices

8.2 Data Security

We implement appropriate security measures to protect cookie data from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

8.3 Data Retention

We retain cookie data for different periods depending on the type:

  • Session cookies: Deleted when you close your browser
  • Functionality cookies: Typically 1-2 years
  • Analytics cookies: Typically 2 years (Google Analytics default)
  • Advertising cookies: Typically 30 days to 2 years

You can delete cookies at any time through your browser settings.

8.4 International Data Transfers

Some of our third-party service providers (such as Google Analytics) may process cookie data on servers located outside of Canada, including in the United States. These transfers are conducted in accordance with applicable data protection laws and appropriate safeguards.

9. Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children through cookies or any other means. If you are a parent or guardian and believe your child has provided us with information through cookies, please contact us, and we will delete such information.

10. Links to Other Websites

Our Site may contain links to third-party websites, including our division websites (AllCornerstone.com, LuxeStone.com, ERAcable.ai). These websites have their own cookie policies that govern their use of cookies. We are not responsible for the cookie practices of third-party websites and encourage you to review their policies.

11. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in:

  • Our cookie practices
  • Legal or regulatory requirements
  • Technology and industry standards
  • Our business operations or services
  • Third-party services we use

When we make significant changes, we will update the "Last Updated" date at the top of this policy. We encourage you to review this Cookie Policy periodically. Continued use of our Site after changes constitutes acceptance of the updated policy.

For significant changes that materially affect your rights, we may provide additional notice through:

  • A prominent notice on our website
  • Email notification (if you have provided your email address)
  • A banner or pop-up when you visit the Site

12. Your Rights Under Canadian Privacy Law

Under PIPEDA and applicable provincial privacy laws, you have certain rights regarding cookie data:

  • Right to Access: You can request information about cookies we've set and data collected
  • Right to Correction: You can request correction of inaccurate information
  • Right to Withdraw Consent: You can withdraw consent for non-essential cookies at any time
  • Right to Complain: You can file a complaint with the Privacy Commissioner of Canada

To exercise these rights, please contact us using the information provided below.

13. Cookie Consent Management

When you first visit our Site, you may see a cookie banner or notice that provides options for managing your cookie preferences. You can typically choose to:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize cookie settings by category
  • Learn more about cookies before deciding

You can change your cookie preferences at any time by accessing cookie settings through the link in our website footer or by clearing cookies in your browser.

14. Contact Us About Cookies

If you have any questions, concerns, or requests regarding our use of cookies, please contact us:

JR Stone Elite / JRPartners
Privacy Officer
Unit 2 - 1300 Alness Street
Toronto, Ontario L4K 2W6
Canada

Phone: +1(647) 995-4576
Email: support@jrpartners.ca
Subject: Cookie Policy Inquiry

We will respond to your inquiry within 30 days as required by PIPEDA.

15. Additional Cookie Resources

To learn more about cookies and how to manage them, visit these resources: