Disclaimer

Last Updated: November 26, 2025

This disclaimer ("Disclaimer") applies to the JR Stone Elite and JRPartners website (jrpartners.ca) and all services, information, materials, and content provided by JR Stone Elite and its affiliated divisions. Please read this Disclaimer carefully before using our website or engaging our services.

By accessing our website or using our services, you acknowledge and agree to the terms of this Disclaimer. If you do not agree with any part of this Disclaimer, you should not use our website or services.

1. General Information Disclaimer

1.1 Informational Purposes Only

The information provided on the JR Stone Elite and JRPartners website is for general informational purposes only. While we strive to provide accurate, current, and comprehensive information about our construction materials, fabrication services, installation processes, and related offerings, we make no representations or warranties of any kind, express or implied, regarding:

  • The accuracy, adequacy, validity, or reliability of any information on the website
  • The availability, completeness, or timeliness of website content
  • The suitability of materials or services for any particular purpose
  • The outcomes or results from using our products or services
  • The performance characteristics of construction materials over time

1.2 No Guarantee of Accuracy

All information on this website is provided in good faith; however, errors, omissions, or inaccuracies may occur. Material specifications, pricing, availability, service offerings, and other details are subject to change without notice. We do not guarantee that the website is free from technical errors, typographical mistakes, or outdated information.

1.3 Website Content Updates

We reserve the right to modify, update, or remove any content on our website at any time without prior notice. Information about products, services, pricing, and specifications may be updated periodically but may not always reflect the most current details. Always verify critical information directly with our team before making decisions.

2. No Professional Advice

2.1 Not a Substitute for Professional Consultation

The content on this website is not intended as, and shall not be understood or construed as, professional advice in any form. This includes but is not limited to:

  • Engineering advice: Structural assessments, load-bearing calculations, or building system design
  • Architectural advice: Building design, space planning, or code compliance interpretation
  • Design advice: Interior design recommendations for specific projects
  • Legal advice: Building codes, permits, zoning regulations, or contract interpretation
  • Financial advice: Project budgeting, financing, or investment decisions
  • Technical specifications: Material performance for specific applications

2.2 Requirement for Professional Consultation

You should not rely on information from this website as an alternative to professional advice from qualified experts. Before undertaking any construction, renovation, or installation project, you should:

  • Consult with licensed architects, engineers, or designers as appropriate
  • Obtain professional site assessments and structural evaluations
  • Work with qualified contractors and tradespeople
  • Verify all specifications, measurements, and requirements with professionals
  • Ensure compliance with applicable building codes and regulations
  • Obtain necessary permits and approvals from local authorities

2.3 Individual Circumstances

Every construction project is unique. Information on this website is general in nature and may not be appropriate for your specific circumstances, site conditions, climate, building type, or requirements. Professional assessment of your individual situation is essential.

3. Construction Materials Disclaimer

3.1 Natural Stone Products

Natural stone (including granite, marble, quartzite, limestone, travertine, soapstone, and other natural materials) is a product of nature and inherently varies in:

  • Color and tone: Variations in base color, hue, and intensity are normal and expected
  • Veining and patterns: Veins, swirls, and natural patterns vary significantly between slabs
  • Texture and finish: Surface characteristics may vary across the stone
  • Fissures: Natural fissures, pits, and surface irregularities are characteristics, not defects
  • Porosity: Natural stone is porous and will absorb liquids if not properly sealed
  • Mineral deposits: Naturally occurring minerals may appear as spots or inclusions

Important: Samples, photographs, and digital renderings of natural stone are representative only and cannot perfectly replicate the actual slab you will receive. These variations are inherent to natural materials and do not constitute defects or grounds for rejection.

3.2 Engineered Stone Products

Engineered stone products (quartz surfaces) are manufactured materials but may still exhibit:

  • Minor variations in color and pattern between batches
  • Differences from manufacturer samples and displays
  • Variations in gloss level and finish
  • Natural quartz veining and crystalline variations

Manufacturer warranties and care requirements apply to all engineered stone products.

3.3 Wood and Cabinetry Products

Natural wood products (including custom cabinetry, doors, and millwork) are organic materials subject to:

  • Grain variation: Wood grain patterns vary significantly between pieces
  • Color differences: Natural color variation is normal and expected
  • Expansion and contraction: Wood naturally expands and contracts with humidity changes
  • Aging and patina: Wood color evolves and darkens over time with exposure to light
  • Knots and mineral streaks: Natural characteristics that add to wood's character
  • Minor imperfections: Small natural marks are acceptable in wood products

Proper climate control and maintenance are essential for wood products. Excessive humidity or dryness can cause warping, cracking, or joint separation.

3.4 Material Selection and Approval

Customers are responsible for:

  • Inspecting and approving material selections before fabrication
  • Understanding the characteristics and limitations of chosen materials
  • Accepting natural variations inherent to materials
  • Following manufacturer care and maintenance requirements
  • Acknowledging that samples are representative, not exact matches

Once materials are approved and fabrication begins, changes or returns are not possible except in cases of manufacturing defects or significant deviations from approved selections.

3.5 Material Performance and Durability

We do not guarantee or warrant:

  • Long-term performance of materials in specific applications
  • Resistance to staining, etching, scratching, or damage
  • Colorfastness or resistance to UV fading over time
  • Performance under extreme conditions or misuse
  • Compatibility with all cleaning products or chemicals
  • Suitability for exterior applications unless specifically rated

Material performance depends on proper selection, installation, sealing (where applicable), maintenance, and use according to manufacturer guidelines.

4. Installation and Workmanship Disclaimer

4.1 Site Conditions

We are not responsible for pre-existing conditions at installation sites, including but not limited to:

  • Structural deficiencies or inadequate support
  • Out-of-level or out-of-plumb walls, floors, or cabinets
  • Inadequate or non-code-compliant electrical, plumbing, or HVAC systems
  • Water damage, mold, mildew, or moisture issues
  • Asbestos, lead paint, or other hazardous materials
  • Pest infestations or damage
  • Foundation settling or structural movement
  • Hidden conditions not visible during initial assessment

Discovery of such conditions during installation may require additional work, costs, and timeline adjustments. Remediation of pre-existing conditions is not included in standard installation services.

4.2 Building Codes and Permits

Unless specifically included in your written contract:

  • Obtaining building permits is the customer's responsibility
  • We cannot guarantee code compliance for pre-existing conditions
  • Customer is responsible for understanding local building codes and regulations
  • Modifications required by inspectors may result in additional costs
  • Heritage, zoning, or special restriction compliance is customer's responsibility

We will work to meet applicable Ontario Building Code requirements for our scope of work, but cannot guarantee approval by local building inspectors without having control over all project elements.

4.3 Coordination with Other Trades

When our work is part of a larger project involving other contractors or trades, we are not responsible for:

  • Work performed by other contractors
  • Delays caused by other trades
  • Sequencing or scheduling conflicts
  • Interface issues between different trades' work
  • Overall project coordination (unless we are the general contractor)

4.4 Structural Movement and Settling

Buildings naturally settle and move over time. We cannot warranty against cracks, separations, or issues resulting from:

  • Foundation settling or heaving
  • Structural movement or deflection
  • Soil conditions or poor drainage
  • Seismic activity or extreme weather events
  • Changes in the building's structural load

5. Estimates, Quotes, and Pricing Disclaimer

5.1 Non-Binding Estimates

Estimates, quotes, and preliminary pricing provided through our website, by email, phone, or in preliminary consultations are:

  • Non-binding and subject to change
  • Based on limited information and may not reflect actual costs
  • Valid for a limited time period (typically 30 days)
  • Subject to confirmation after detailed site assessment
  • Conditional on material availability and market conditions
  • Not inclusive of all potential costs or unforeseen conditions

Only formal written contracts signed by both parties constitute binding agreements on scope, pricing, and terms.

5.2 Price Fluctuations

Prices for materials and services are subject to change based on:

  • Material availability and market conditions
  • Supplier price changes
  • Currency exchange rate fluctuations
  • Transportation and logistics costs
  • Labor market conditions
  • Changes in applicable taxes or regulations

We reserve the right to adjust pricing to reflect current market conditions. Final pricing will be confirmed in executed contracts.

5.3 Additional Costs

Unless explicitly included in a written contract, the following items may incur additional charges:

  • Building permits and inspection fees
  • Disposal of existing materials or demolition
  • Remediation of pre-existing conditions
  • Modifications required by building inspectors
  • Premium rush or expedited services
  • Delivery to difficult access locations
  • Storage fees for materials
  • Modifications to scope of work
  • After-hours or weekend work

6. Timeline and Scheduling Disclaimer

6.1 Estimated Timelines

Project timelines, completion dates, and scheduling estimates are provided in good faith but are not guaranteed. Actual timelines depend on numerous factors beyond our control, including:

  • Material availability and lead times from suppliers
  • Manufacturing and fabrication schedules
  • Weather conditions affecting transportation or installation
  • Permit approval processes
  • Site readiness and access
  • Discovery of unforeseen conditions
  • Changes to project scope
  • Customer approvals and decision-making timelines
  • Coordination with other trades
  • Labor availability

6.2 No Liability for Delays

We are not liable for any consequences resulting from project delays, including but not limited to:

  • Temporary housing or relocation costs
  • Loss of use of property or facilities
  • Business interruption or lost profits
  • Scheduling conflicts with other contractors
  • Event or deadline impacts
  • Inconvenience or frustration

Delays caused by force majeure events, material shortages, pandemic conditions, labor disputes, or other circumstances beyond our reasonable control are excluded from any timeline commitments.

7. Portfolio and Photography Disclaimer

7.1 Representative Examples

Portfolio images, project photos, and examples displayed on our website are:

  • Representative examples of our work, not specific product guarantees
  • Subject to photographic enhancement and professional editing
  • Captured under specific lighting conditions that may not be reproducible
  • Potentially digitally altered for presentation purposes
  • Not necessarily indicative of final results for your specific project

7.2 Material Appearance

Colors, textures, patterns, and finishes shown in photographs:

  • May appear different due to screen calibration and lighting
  • Cannot accurately represent natural material variations
  • Are not guarantees of actual product appearance
  • Should be verified by viewing actual material samples

Always view and approve actual material samples in person before making final selections.

7.3 Design Renderings and Visualizations

3D renderings, design visualizations, and computer-generated images are:

  • Conceptual representations, not exact predictions of final results
  • Subject to interpretation and artistic license
  • Limited by software capabilities and rendering techniques
  • Not binding commitments of final appearance or specifications
  • May differ from actual installed products due to material variations

8. Website and Digital Content Disclaimer

8.1 "As Is" Basis

This website and all content, features, and functionality are provided on an "AS IS" and "AS AVAILABLE" basis. We make no warranties, expressed or implied, including but not limited to:

  • Implied warranties of merchantability
  • Fitness for a particular purpose
  • Non-infringement of third-party rights
  • Uninterrupted or error-free operation
  • Accuracy, reliability, or currency of content
  • Freedom from viruses or harmful components

8.2 Technical Issues

We do not guarantee that:

  • The website will be available at all times
  • Technical errors or bugs will not occur
  • Content will display correctly on all devices or browsers
  • Data transmission will be secure or error-free
  • The website is compatible with all technologies

We reserve the right to modify, suspend, or discontinue any aspect of the website at any time without notice.

8.3 User-Generated Content

If our website includes features allowing user comments, reviews, or submissions:

  • We do not endorse or verify user-generated content
  • Opinions expressed are those of individuals, not our company
  • We are not responsible for accuracy of user submissions
  • We reserve the right to remove any content without notice

9. External Links Disclaimer

9.1 Third-Party Websites

Our website may contain links to external websites, including:

  • Our division websites (AllCornerstone.com, LuxeStone.com, ERAcable.ai)
  • Supplier and manufacturer websites
  • Industry association websites
  • Social media platforms
  • Partner and affiliate sites

9.2 No Endorsement or Control

Links to external websites do not constitute endorsement of:

  • The content, products, or services of third-party sites
  • Opinions, advice, or statements made on external sites
  • Business practices or privacy policies of third parties
  • Accuracy or reliability of external information

We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party websites. We strongly advise you to review the terms and privacy policies of any external sites you visit.

9.3 Manufacturer Information

When we link to manufacturer websites or product information:

  • Product specifications are subject to change by manufacturers
  • Manufacturer warranties and terms apply to their products
  • We are not responsible for manufacturer claims or representations
  • Always verify current product information with manufacturers

10. Warranty and Guarantee Disclaimer

10.1 Limited Warranties

Specific warranty terms, if any, are provided in written contracts and are limited to:

  • The scope explicitly stated in the contract
  • The time period specified in the contract
  • Defects in materials or workmanship as defined in the contract
  • Conditions requiring proper maintenance and normal use

No warranties are implied beyond those explicitly stated in writing.

10.2 Warranty Exclusions

Warranties, where provided, do not cover:

  • Normal wear and tear
  • Damage from misuse, abuse, or improper care
  • Failure to follow maintenance instructions
  • Damage from improper cleaning products or methods
  • Natural aging and patina of materials
  • Natural characteristics of materials (variations, fissures, grain patterns)
  • Structural movement or settling of buildings
  • Acts of God, natural disasters, or extreme weather
  • Damage by third parties or other contractors
  • Modifications made by others
  • Damage from accidents, impact, or trauma

10.3 Manufacturer Warranties

Products supplied by manufacturers are subject to manufacturer warranties, not our warranties. We will assist with warranty claims but:

  • Cannot guarantee manufacturer warranty fulfillment
  • Are not responsible for manufacturer defects or failures
  • Cannot control manufacturer warranty processes or timelines
  • Are not liable for manufacturer warranty limitations or exclusions

11. Limitation of Liability

11.1 Maximum Liability

To the maximum extent permitted by Ontario and Canadian law, our total liability for any claims arising from use of this website or our services shall not exceed the total amount paid for the specific service or product giving rise to the claim.

11.2 Excluded Damages

We shall not be liable for indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits or business revenue
  • Business interruption or downtime
  • Loss of data or information
  • Loss of opportunity or contracts
  • Temporary housing or relocation costs
  • Property damage beyond direct installation area
  • Emotional distress or inconvenience
  • Costs of substitute services or materials
  • Claims by third parties

11.3 Jurisdictional Limitations

Some jurisdictions do not allow limitation of certain warranties or liability for consequential damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

12. Ontario and Canadian Law Compliance

12.1 Regulatory Compliance

We make reasonable efforts to comply with:

  • Ontario Building Code requirements
  • Ontario Occupational Health and Safety Act
  • Ontario Construction Act
  • Workplace Safety and Insurance Act (WSIB)
  • Applicable trade licensing requirements
  • Environmental regulations

However, compliance is subject to interpretation, changing regulations, and specific project circumstances. We do not warrant compliance in all situations or guarantee approval by all regulatory authorities.

12.2 Code Interpretations

Building codes and regulations are subject to interpretation by local authorities and inspectors. Different municipalities may interpret and enforce requirements differently. We cannot guarantee:

  • Uniform code interpretation across jurisdictions
  • Approval by all building inspectors
  • That code requirements won't change during projects
  • That pre-existing conditions meet current codes

13. Force Majeure

We are not liable for failure to perform or delays caused by circumstances beyond our reasonable control, including:

  • Acts of God, natural disasters, extreme weather
  • Pandemics, epidemics, or public health emergencies
  • Government orders, regulations, or restrictions
  • Labor disputes, strikes, or work stoppages
  • Material shortages or supply chain disruptions
  • Utility failures or infrastructure breakdowns
  • War, terrorism, or civil unrest
  • Fire, flood, earthquake, or other catastrophes

14. Health and Safety Disclaimer

14.1 Hazardous Materials

Construction and renovation work may disturb hazardous materials including:

  • Asbestos in older buildings
  • Lead paint
  • Mold and mildew
  • Contaminated soils or groundwater
  • Silica dust from cutting or grinding

If hazardous materials are suspected or discovered, specialized remediation by licensed professionals is required at customer's expense. We are not licensed for hazardous material remediation.

14.2 Construction Zone Safety

Construction and installation sites contain inherent hazards. Customers, family members, and visitors should:

  • Stay clear of active work areas
  • Keep children and pets away from construction zones
  • Follow all safety instructions and warnings
  • Avoid touching tools, equipment, or materials
  • Be aware that dust, noise, and odors may be present

We are not liable for injuries to non-workers on job sites.

15. Environmental and Sustainability Disclaimer

While we may describe materials or practices as "eco-friendly," "green," "sustainable," or similar terms:

  • These terms are subjective and lack uniform definitions
  • Environmental claims are based on available information
  • We do not independently verify manufacturer environmental claims
  • Sustainability characteristics may vary by product and application
  • No material is completely without environmental impact

Customers should research and verify environmental claims independently if this is a critical factor in their decision-making.

16. Intellectual Property Disclaimer

16.1 Website Content

All content on this website, including text, images, logos, videos, designs, and graphics, is protected by copyright, trademark, and other intellectual property laws. Unauthorized use, reproduction, or distribution is prohibited.

16.2 Design Rights

Custom designs, drawings, plans, and renderings created by our team remain our intellectual property unless explicitly transferred in writing. Customers receive limited rights to use designs solely for their contracted project.

16.3 Third-Party Intellectual Property

Product names, trademarks, and logos of manufacturers and suppliers are property of their respective owners. Use of these marks on our website is for identification purposes only and does not imply endorsement or affiliation beyond normal business relationships.

17. Changes to This Disclaimer

We reserve the right to modify, update, or replace this Disclaimer at any time without prior notice. Changes will be effective immediately upon posting to our website with an updated "Last Updated" date.

Your continued use of our website or services after changes are posted constitutes acceptance of the modified Disclaimer. We encourage you to review this Disclaimer periodically.

Material changes may be communicated through prominent notice on our website or direct communication to customers with active projects.

18. Severability

If any provision of this Disclaimer is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

19. Governing Law

This Disclaimer is governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes arising from this Disclaimer shall be subject to the exclusive jurisdiction of the courts of Ontario.

20. Entire Agreement

This Disclaimer, together with our Terms of Service, Privacy Policy, and Cookie Policy, constitutes the entire understanding regarding the matters addressed herein as they relate to website use. For services provided, formal written contracts shall constitute the complete agreement between parties.

21. Contact Us

If you have questions, concerns, or require clarification regarding this Disclaimer, please contact us:

JR Stone Elite / JRPartners
Legal Department
Unit 2 - 1300 Alness Street
Toronto, Ontario L4K 2W6
Canada

Phone: +1(647) 995-4576
Email: support@jrpartners.ca
Subject: Disclaimer Inquiry